TUTORIAL: Connecting to your web space using a FTP client

There are many FTP client programs available on the Internet. For the purpose of this tutorial we are using Ipswitch's WS_FTP_PRO. Considered by many in the IT industry today to be the best. If you choose to use another client that's fine, they are all similar but we only support this one.

For the purpose of this tutorial we assume this is your first experience with an FTP client.

NOTE: There are six (6) simple steps with pictures to this tutorial.

Step 1.

Click File, Connect, Connect Wizard and you will something very similar to this image (below). On the left box is the files on your computer (local) hard drive. On the right after you get connected will be the files in your web space (remote).

In the site name type something that will remind you where you are connecting e.g.: My Auction Site or My Personal Web Site or Your Name.

Step 2.

Clicking next will open a menu saying choose Connection Type. The default is "FTP" which is just fine.

Click next.

Step 3.

This will open a menu which says "Server Address".  In most cases this will be ftp.bccommunities.net. However is some cases it may be something else. Please read carefully the e-mail we sent you which will specify what your "Server Address" is.

Click Next to continue.

Step 4.

Now you will be asked for your username and password. When you type the password in be displayed as a series of ********. Check the e-mail we sent you which will contact both your username and password. We suggest you copy and paste them here so no mistake is made.

NOTE: this information is case-sensitive and must not have any leading or trailing spaces added.

Once that is done click next.

Step 5.

This will open a menu named "Finish". Here you are asked to check and verify the information you have entered in the previous 4 steps is correct in all respects. If not please click "Back" and correct what ever mistakes have been made.  Please make sure you have a tick mark in the box marked "Connect to this site".

If the information is correct proceed to Step 6 by

Clicking "Finish".

Step 6.

Assuming you have done everything correctly you will now be connected to your website and see something similar to the picture below. In which the files in the left box or column are the files on your computer (local) hard drive. And the files in the right box or column will be the files in your web space (remote).

In the middle of the two columns are two arrows. One points from the left (local) to the right (remote). And one points from the right (remote) to the left (local).  To move files from your local hard drive to the webspace browse for the files on the left side just as you would in Windows Explorer. When found highlight them and click the arrow pointing from the left (local) to the right (remote).  Wait until you here a sound, or click on the information tab at the bottom left to watch the progress of your file upload. When this indicated finished your files will show up in the right (remote) column and you will have completed your first FTP transfer.

Well done!

When you are finished click "Disconnect" at the top. If Disconnect is grayed out, don't panic. just click with you mouse once in the right (remote) column and check again. Now it should be enabled. Click "disconnect and your done.

Please note your email password is encrypted and CAN NOT be recovered if you loose or think it has been compromised. We can reset it in such cases. Please contact us at:

info@ddandhservices.com
Tel: 250-544-4301 |  Fax: 250-544-4393 | Toll Free: 888.544.4301  | Skype: "ddhservices"

Thank you